Services
OTTO Services - Brand Review
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“We chose OTTO after interviewing 7-8 other companies. We chose OTTO because it fit our Faurecia Excellence Solution. We are trying to be the leanest environment possible and OTTOs are less disruptive to the work cell, easily interchangeable with the operators, seamless to our operations, and have reduced our overall footprint.”
Chris Newby, Engineering Director, FORVIA
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OTTO Care Plans
Choose the right plan for your facility
OTTO Care Lite
Non-critical enablement to kickstart your AMR journey.
- 10/5 support
- Email support
- On-demand tools and resources via OTTO Support Center
OTTO Care Plus
Production-critical protection to keep your processes moving.
- 24/5 support
- Live phone support
- Fast response times
OTTO Care Pro
Mission-critical protection including proactive and preventative support.
- 24/7 support
- On-site maintenance and repair
- Fastest response times
COMPARE OTTO CARE PLANS
Explore your coverage options
Swipe
OTTO Care Lite | OTTO Care Plus | OTTO Care Pro | |
---|---|---|---|
Access to OTTO Support Center | ✓ | ✓ | ✓ |
Email Technical Support | 8 a.m. to 5 p.m. ET (Monday to Friday) | 24 hours (Monday to Friday) | 24 hours (Monday to Friday) |
Phone Technical Support | 24 hours (Monday to Friday) | 24 hours (Monday to Sunday) | |
Powertrain Parts Coverage | ✓ | ✓ | |
Priority On-Site Repair | ✓ | ||
Annual On-Site Preventative Maintenance | ✓ | ||
12-Month Coverage With Annual Renewal | ✓ | ✓ | ✓ |