Find peace of mind with 24/7 support

Maintaining your fleet doesn't have to be stressful. OTTO offers end-to-end technical support for every facility, whether you’re launching your first AMR or deploying hundreds.

Get the most out of your AMR investment

Minimize your total cost of ownership with a support plan that keeps your fleet running at its best.

Stay protected from unforeseen repair costs

Gain cost predictability with fixed annual billing

Maximize value through managed software upgrades


We'll be there, whenever you need us


Support plans that scale with your needs

Compare plans


OTTO Care LiteOTTO Care PlusOTTO Care Pro

Access to OTTO Support Center

Email Technical Support

8 a.m. to 5 p.m. ET, Monday to Friday

24 hours, Monday to Friday

24 hours, Monday to Sunday

Phone Technical Support

24 hours, Monday to Friday

24 hours, Monday to Sunday

Powertrain Parts Coverage

Priority On-Site Repair Beyond 1-Year Standard OTTO Warranty

Priority On-Site Fleet Maintenance

Not sure which plan is right for you?

Tell us about your facility's needs to get a personalized recommendation or read the OTTO Care Brochure for a full list of features.

Explore the OTTO solution