OTTO® Care ensures your automated workforce is always healthy.
OTTO Care gives you peace of mind through software and hardware support to keep your fleet and materials moving.
Maximize ROI and minimize TCO with OTTO Care.
- Extend the life of your fleet with proactive maintenance
- Realize future value from powerful new software features
- Stay protected from unforeseen repair costs
- Gain cost predictability with fixed annual billing
- Keep focused on core operations with OTTO experts by your side

Flexible options that fit your flow.
OTTO Care
Designed for non-mission-critical applications, you’ll get access to the latest software and powerful new features.
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OTTO software upgrades
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Direct email technical support
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On-demand tools and resources via OTTO Support Center
OTTO Care Plus+
Protect production-critical processes to keep your fleet producing and processes moving.
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24×5 support
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Live phone and email support
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Fast response times
OTTO Care Premium
Mission-critical protection including proactive and preventative support.
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24×7 support
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On-site maintenance and repair
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Fastest response times
OTTO Care Plan Comparison
Features | OTTO Care | OTTO Care Plus+ | OTTO Care Premium |
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Access to the Latest OTTO Software Releases |
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Access to OTTO Support Centre |
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Email Technical Support |
8 a.m. to 5 p.m. EST Mon. – Fri. |
24hrs, 5 days a week Mon. – Fri. |
24hrs, 5 days a week Mon. – Fri. |
Phone Technical Support | no |
24hrs, 5 days a week Mon. – Fri. |
24hrs, 7 days a week Mon. – Sun. |
Priority On-Site Repair Beyond 1-Year Standard OTTO Warranty | no | no |
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Priority On-Site Fleet Maintenance | no | no |
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