OTTO Care ensures your automated workforce is always healthy

OTTO Care gives you peace of mind through software and hardware support to keep your fleet and materials moving.

The latest OTTO software and powerful new features

With OTTO Care, you’ll always have access to the latest releases across the full suite of powerful OTTO software.

Live technical support and on-demand tools and training

Access to the OTTO Support Center—home to a vast library of support articles, guides, videos, release notes, training and more.

Proactive maintenance and mission-critical on-site repair

OTTO Care Premium includes annual hardware and software maintenance for every OTTO vehicle in your fleet.

Designed for non-mission-critical applications, you’ll get access to the latest software and powerful new features.

Protect production-critical processes to keep your fleet producing and processes moving.

Mission-critical protection including proactive and preventative support.

Features	OTTO Care	OTTO Care Plus+	OTTO Care Premium
Access to the Latest OTTO Software Releases
Access to OTTO Support Centre
Email Technical Support	8 a.m. to 5 p.m. EST Mon. – Fri.	24hrs, 5 days a week Mon. – Fri.	24hrs, 5 days a week Mon. – Fri.
Phone Technical Support	no	24hrs, 5 days a week Mon. – Fri.	24hrs, 7 days a week Mon. – Sun.
Powertrain Parts Coverage	no
Priority On-Site Repair Beyond 1-Year Standard OTTO Warranty	no	no
Priority On-Site Fleet Maintenance	no	no

Extend your team
Improve responsiveness
Maximize uptime